Frequently Asked Questions
Everything you need to know about your memobottle™ journey.
What materials are memobottles made from?
Our memobottles are crafted from high-quality, BPA-free and BPS-free Tritan plastic or premium food-grade stainless steel, ensuring durability and safety for everyday use.
How do I clean my memobottle™?
We recommend washing your memobottle with warm water and vinegar or a mild detergent. For a deeper clean, use our specialized cleaning tablets or a long-handled bottle brush.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Can I put hot liquids in my memobottle™?
The Tritan memobottle is designed for filtered cold or room temperature water. For hot liquids, we recommend our Stainless Steel range which is designed to handle higher temperatures.
Does the memobottle™ come with a warranty?
Every memobottle™ comes with a 2-year manufacturing warranty that covers any structural defects or leaks resulting from the production process.